Returns Policy
At buckinghampalacegift.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of delivery for a refund or exchange.
How to Return an Item
- Contact Us – Please notify us of your intention to return an item.
- Pack Securely – Ensure the item is unused, in its original packaging, and includes all tags and accessories.
- Ship It Back – Send the item back to us using a tracked delivery service.
Refunds & Exchanges
- Refunds will be processed within 14 days of receiving the returned item.
- Exchanges are subject to availability.
- Original shipping costs are non-refundable unless the return is due to an error on our part.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Personalised or made-to-order products
- Perfumes, cosmetics, and food items
- Earrings and other pierced jewellery
For full details, please visit our website: buckinghampalacegift.com